Casumo withdrawal time

For Great Britain, the stated withdrawal time depends on whether you use a card or a bank payout. Casumo gives these times as operator terms, checked on 12 October 2026.

Casumo states a maximum withdrawal time for each of the two payment conditions. The figures apply to accounts in Great Britain, where the account currency is GBP.

Keep the card and bank conditions separate when you compare your elapsed time.

• Card withdrawals: up to 2 days.
• Bank payouts: up to 5 days.

There are 7 withdrawal methods. The named examples are Card, Apple Pay and Neteller.

Start by identifying whether your withdrawal uses a card or a bank payout. Then compare the time that has passed with the stated limit for that condition.

For example, 120 hours is beyond the stated card window of up to 2 days. The same 120-hour period remains within the stated bank-payout window of up to 5 days.

This comparison keeps the two operator terms apart. Do not apply the card figure to a bank payout, or the bank-payout figure to a card withdrawal.

If the applicable stated window has passed, contact Casumo about the withdrawal. Have the withdrawal request details ready so you can explain which payment condition applies and how much time has elapsed.

The support information shown in an App Store listing gives two channels: live chat and email. Support hours are 07:00–23:00 GMT/BST.

For help choosing the next contact route, use the Casumo contact guide. Keep the card and bank-payout timings separate when you describe the issue to support.